Terms and Conditions
Terms and Conditions for ShreeDhun Last Updated: September 13, 2025 Welcome to ShreeDhun. These Terms and Conditions ("Terms") govern your use of our website and your purchase of products from us. By accessing our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms. 1. General Conditions We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. 2. Products or Services We offer a range of products including digital story books, physical story books, t-shirts, mugs, accessories, and gemstones ("Products"). Physical Products: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate. Digital Products: Digital products are delivered as-is and are subject to a single-user license. You may not share, resell, or redistribute these products. Availability & Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. 3. Accuracy of Billing and Account Information You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 4. Intellectual Property All content on this site, including but not limited to text, graphics, logos, images, and digital downloads, is the property of ShreeDhun or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of ShreeDhun. 5. Third-Party Links Our Service may contain links to third-party web sites or services that are not owned or controlled by ShreeDhun. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. 6. Limitation of Liability In no case shall ShreeDhun, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. 7. Governing Law These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and the jurisdiction of Surat, Gujarat. 8. Changes to Terms of Service You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. 9. Contact Information Questions about the Terms and Conditions should be sent to us at contact@shreedhun.com
Privacy Policy
Privacy Policy for Shree Dhun Last Updated: September 13, 2025 Shree Dhun ("us", "we", or "our") operates this website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. 1. Information Collection and Use We collect several different types of information for various purposes to provide and improve our Service to you. Types of Data Collected: Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to: Email address First name and last name Phone number Address, State, Province, ZIP/Postal code, City Cookies and Usage Data Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This may include your computer's IP address, browser type, browser version, the pages you visit, the time and date of your visit, and other diagnostic data. 2. Use of Data Serene Soundscapes uses the collected data for various purposes: To provide and maintain our Service To process your orders and manage your account To notify you about changes to our Service To provide customer support To gather analysis or valuable information so that we can improve our Service To monitor the usage of our Service To detect, prevent and address technical issues 3. Data Security The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. 4. Cookies We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. 5. Service Providers We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), such as payment gateways and shipping partners. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. 6. Children's Privacy Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. 7. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. 8. Contact Us If you have any questions about this Privacy Policy, please contact us at contact@shreedhun.com
Shipping Policy
Shipping & Returns Policy for Shree Dhun We are committed to getting your items to you as smoothly and quickly as possible. Please review our policies below. Shipping Policy Order Processing Physical Products: Please allow 1-3 business days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. Digital Products: Digital products, such as e-books, will be available for download immediately after your payment is confirmed. You will receive an email with a secure download link. Shipping Rates & Delivery Estimates (for Physical Goods) Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur due to factors outside of our control. We currently ship within India. Estimated delivery time is 5-7 business days. Shipment Confirmation & Order Tracking You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Damages Serene Soundscapes is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. Returns & Refund Policy Physical Products We accept returns up to 14 days after delivery, if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return. To initiate a return, please email us at [YOUR-EMAIL-HERE] with your order number and reason for return. Non-Returnable Items The following items cannot be returned: Gift cards Digital products (e-books) Gemstones (due to their unique energetic nature) Sale items Refunds Once we receive and inspect your returned item, we will notify you via email. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. If you have any further questions, please don't hesitate to contact us at contact@shreedhun.com